Refund policy

Return & Exchange Policy

We do not offer refunds and we do not accept exchanges. Please review your order carefully before completing your purchase.

Damaged or Defective Items

If your item arrives damaged, you must notify us within 72 hours of receiving your order.

To submit a claim, please email us at lunariasolpr@gmail.com and include:

• Clear photos of the damaged item

• Photos of the outer and inner packaging

• Your order number or proof of purchase

Claims submitted after the 72‑hour window cannot be accepted.